Customer service

PcPRAHA service package

The PCPRAHA service package allows you to use a series of ready-made services profiled for gaming computers during the statutory warranty period and commercial warranty PcPrague Without Worries. These services include: full computer diagnostics, compressed air cleaning, BIOS firmware update, full installation of the latest drivers, Windows reinstallation and data recovery.

ServicePcPraha's standard warrantyWarranty PcPrague Without WorriesOther companies
Number of contacts during the warranty period (phone, email, Messenger)1 time1 time / year
2 – 5 calls
Miss
Full computer diagnostics
paid
Cleaning the computer with compressed airaccording to the price list
Free
Ne
Motherboard BIOS updateaccording to the price list
Free
Ne
Replacing the thermal paste on the processoraccording to the price list
Free
Ne
Setting the fan speedaccording to the price list
Free
Ne
Help with data storage and transfer
according to the price list

Free
Ne
Restore access to your Windows accountaccording to the price list
at a discounted price
Ne
Recovery, saving data from your diskaccording to the price list
at a discounted price
Ne
Reinstalling Windows without preserving dataaccording to the price list
Free
Ne
Reinstalling Windows with all selected data preservedaccording to the price list
at a discounted price
Ne

support

PcPraha support package

Our company manufactures PCPRAHA brand computers and installs optimized software on each, so we know our systems perfectly. If you need help or just want to learn how to make full use of the resources of a computer purchased at PcPraha.cz, we are at your disposal.

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Free upgrade

Package Upgrade PcPraha

When you buy a gaming PC at PCPRAHA, you have the option to upgrade your PC for better with component price compensation. This means that you will only pay the difference in the price of the components, according to current prices on the market. No hidden fees.

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Overclocking

PcPraha overclocking package

By overclocking, you increase the performance of your computer beyond the manufacturer's recommended performance. That is why it is important to carry it out professionally.

We offer professional computer overclocking, with a guarantee of stability and reliability of the entire system.

Testing

PcPraha test package

Before being sold, each computer goes through a comprehensive check and detection of hidden errors that are not recognizable even by the manufacturer, as they can only manifest themselves in combination with other components. Special test programs load all components of your new system. The results of passing all tests are recorded in the test report, which you will receive together with other documents.

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Demonstration, presentation and PC connection

Free transport

When purchasing over CZK 70

Easy 14 day returns

14 day money back guarantee

International warranty

Standard Warranty duration 2 years

Secure payment

PayPal / MasterCard / Visa

Select your currency
CZK Czech crown
EUR Euro